Embroidery services

What is the difference between a logo and text?

When you are placing an order, we do not charge per colour or number of letters but per type of customisation. We do have two types of customisations, Read more...

Recommended sizes for Embroidery

The maximum print area is 25m wide by 25cm high. All design sizes are specified by their width, with the height adjusted accordingly to keep the Read more...

Will you send me a proof of my order before production?

We want to make sure you are 100% happy with your design before we proceed to production. For printed designs our artwork team can check your artwork for Read more...

What is the maximum size you can embroider on a cap?

The maximum width of the logo on the caps is 10 cm. Height depends on the chosen cap because each has its own limitations. If you want to know what is the Read more...

I want to add the same logo to my order but in a different size, how can I do this?

If you want to add your logo to a garment in varying sizes, you will need to create a new customisation for each, even if it is the same design. A setup Read more...

What quality of image do I need?

Ideally, the image should be created at 300 dpi. The general rule is that if your image appears pixelated or blurry as you view it on the screen, then it Read more...

Why we have used the embroidery backing we have done on your order?

In embroidery, backing fabrics are used as a stabiliser - to help hold the fabric securely in place, so that it doesn't move during embroidery. If the Read more...

What are the Setup Costs?

Is no set up cost for: Printed Text Embroidered Text Printed Logo   The setup cost for embroidery logo is £9.99. It covers the time and Read more...

My proof is incorrect, how can I fix this?

When you order an embroidered design for the first time, we will send you a proof via email to approve before we proceed into production. If there's Read more...

Can you remove the background of my image?

This depends on the complexity and quality of your image, which will be assessed once the order is received by our artwork team. When you upload your Read more...

Can you amend my artwork for me?

We do not offer a design service at the current time, but we are sometimes able to make minor amendments for you. Please contact us if you would like to Read more...

What fonts can I use to create my text?

We offer a variety of fonts for both print and embroidery, shown below. If you require a custom font not listed, you can create and upload your text as an Read more...

I received my embroidered order, but there is a white material behind the design, what is this?

Embroidery backing is vital to producing high quality designs. It protects the garment, the stitching and the machinery. When you receive your order, it Read more...

Can I add text on my design ?

If you wish to have some text within your design, we recommend to add the text directly on your design. If you do not have any software, this can be done Read more...

Same customisation in the same size in a different location?

Same customisation in the same size in a different location: 1.    After you have added your first Customisation, under the section ' Read more...

What colour garment should I choose?

When selecting a garment colour, it is important to bear in mind what colours are contained within your own design. For example, if you are choosing a Read more...

Why are you not able to use my logo for Embroidery?

We need to ensure we can produce your items to the highest standard, and embroidery has a few limitations.  Text needs to be clear and we limit the Read more...

What is a high stitch count application cost?

This is when your logo will exceed 25,000 stitches or it is over 15cm wide. Most logos average only 8,000 stitches, so this high stitch count pricing only Read more...

Will I receive a proof for my Embroidery?

Yes, the first time you order a logo for embroidery you will receive a PDF proof before your order is put into production. If you are not completely happy Read more...

Can I have embroidered names and numbers?

Unfortunately we do not offer individually embroidered names and numbers at this time. We can offer printed names and numbers to individually personalise Read more...

What is the maximum size of embroidery you offer?

We can embroider your design up to 25cm wide. The height will be scaled automatically to keep the correct proportions. Read more...

Can I change the colours within my Embroidered logo?

Yes, our expert artworkers will match the colours in your logo as closely as possible to our embroidery threads. If you have specific shades in mind, we Read more...

Single Colour text

We have a wide variety of single colour text options you can select from. During the checkout process you can create a text design where we will offer you Read more...

Can all products be Embroidered or Printed?

You can customise all garments on our site but there are occasionally limitations due to the type of fabric in the garment. You can check if the product Read more...

Can I have more than three lines of text ?

If you wish to have more than three lines of text, this needs to be uploaded as a logo as our online text tool allows up to three lines of text.   Read more...

What colour chart does embroidery work in?

We have a huge ranges of embroidery thread colours to choose from. You can download a thread guide below - but don't worry, our expert artworkers Read more...