Print services

How can I change the colour of my logo?

We are unable to change the colour of your logo via our website. Once you've placed your order our artwork team can help you with simple design Read more...

What is the difference between a logo and text?

When you are placing an order, we do not charge per colour or number of letters but per type of customisation. We do have two types of customisations, Read more...

What printing methods do you offer?

We offer a wide range of print methods, and our designers and experienced print team will decide which method is most suitable for your order based on Read more...

What does RGB mean?

The term 'RGB' refers to the colour mode that our printers use, where each letter stands for a colour. R= RED G= GREEN B= BLUE Every piece of Read more...

Will you send me a proof of my order before production?

We want to make sure you are 100% happy with your design before we proceed to production. For printed designs our artwork team can check your artwork for Read more...

What are the size restrictions and recommendations for print?

The maximum print area is 30cm wide by 40cm high. All design sizes are specified by their width, with the height adjusted accordingly to keep the Read more...

I want to add the same logo to my order but in a different size, how can I do this?

If you want to add your logo to a garment in varying sizes, you will need to create a new customisation for each, even if it is the same design. A setup Read more...

What quality of image do I need?

Ideally, the image should be created at 300 dpi. The general rule is that if your image appears pixelated or blurry as you view it on the screen, then it Read more...

Can you remove the background of my image?

This depends on the complexity and quality of your image, which will be assessed once the order is received by our artwork team. When you upload your Read more...

Can you amend my artwork for me?

We do not offer a design service at the current time, but we are sometimes able to make minor amendments for you. Please contact us if you would like to Read more...

What file types can be used?

Ideally we prefer a vectored image file, either an AI, EPS or PDF. Second to this, a PSD (Photoshop file). If you cannot provide your design in any of Read more...

Recommended Customisation sizes for Print

The maximum print area is 30cm wide by 40cm high.   All design sizes are specified by their width, with the height adjusted accordingly to keep the Read more...

What fonts can I use to create my text?

We offer a variety of fonts for both print and embroidery, shown below. If you require a custom font not listed, you can create and upload your text as an Read more...

Can I use images from the internet

We ask you to confirm that you have the right to use any designs you ask us to print or embroider. Please see out Terms and Conditions regarding Copyright Read more...

Can I add text on my design ?

If you wish to have some text within your design, we recommend to add the text directly on your design. If you do not have any software, this can be done Read more...

I want to add an individual name to each garment, how do I do this?

We offer an advanced option to customise your garments with individual printed names. Look out for this table on the preview screen: Read more...

Same customisation in the same size in a different location?

Same customisation in the same size in a different location: 1.    After you have added your first Customisation, under the section ' Read more...

What is meant by 'image resolution'?

The resolution of an image refers to the quality and is determined based on how many pixels are contained within the image. A high resolution image will Read more...

What colour garment should I choose?

When selecting a garment colour, it is important to bear in mind what colours are contained within your own design. For example, if you are choosing a Read more...

Can you change my logo to different colours on different garments?

If you require different colour versions of your logo, you will need to upload separate customisations for each, specifying the preferred colour (ideally Read more...

Will my customisation be covered by the hood on the back of a hoodie?

When ordering hoodies with a customisation on the back, we would always recommend selecting the centre back position. This means that your logo should Read more...

How do I select what print method I want on my order?

Our expert artwork and print teams decide the most appropriate print method to get the best result on your order. This is based on your particular designs Read more...

Single Colour text

We have a wide variety of single colour text options you can select from. During the checkout process you can create a text design where we will offer you Read more...

Inside printed label

We can print your label in the inside back position of selected garments. Although we're not able to remove the manufacturer label tag on your behalf, Read more...

Can all products be Embroidered or Printed?

You can customise all garments on our site but there are occasionally limitations due to the type of fabric in the garment. You can check if the product Read more...

Can you print in different Languages?

Yes we can, you would simply need to upload your design as a logo rather than using the type in text function which only has English text characters Read more...

How long will my print last?

As long as the wash care instructions are followed, the print should last as long as the garment itself. This is the same advice given in relation to all Read more...

How can I increase the quality of my artwork?

If an image is already poor quality, you cannot increase quality. If your file was created by a designer they should be able to supply you with a high Read more...

Can I have more than three lines of text ?

If you wish to have more than three lines of text, this needs to be uploaded as a logo as our online text tool allows up to three lines of text.   Read more...

When I upload my white logo, it appears like an outline, is this how it will be printed?

As the preview screen is an automated feature, we cannot guarantee that it is an exact representation of the garments we will produce and should be viewed Read more...

What is a vectored image?

Vectored images such as AI and EPS remain editable so we can open them back up and edit elements within the graphic for you. The size of a vectored image Read more...

What is meant by the term 'Pixelated'?

The more pixels within an image, the bigger and better quality the file should be. The term 'pixelated' is used to describe a poor quality image Read more...