Pricing

Do you offer any charity discount?

If you are a UK registered charity you may be exempt from paying VAT.   VAT can be removed from an order if the following conditions are met:   - Read more...

What is the difference between a setup charge and an application charge?

When ordering an embroidery logo the first time, a setup charge will be applied to your order. The setup cost covers the time and expense of Read more...

How can I get an accurate price?

You can get a quote one of 2 ways Click on this link to go to our instant quote page http://www.clothes2order.com/new_instant_quote.php or You can email Read more...

I live in the EU but I am still being charged VAT, how can I remove this?

If you are an EU customer, we can refund the VAT on your order. There is a field at checkout to enter your valid VAT number. For your first order you will Read more...

Are the setup charges "one-time" fees?

Yes, a setup charge is a one time fee in order to digitise your design ready for embroidery. Once you have paid the setup charge for your customisation, Read more...